Friday, December 26, 2025

McDonald’s shares a simple plan to win back US, global customers

Americans have cut back on the restaurant spending.

“Although dining out remains a staple for Americans, economic pressures have made
consumers more cost conscious. Seven in ten consumers say they eat out at least
once a month, yet more than a third report doing so less frequently compared to last
year, citing rising costs and a greater need to save financially,” Nora Hao, YouGov America’s senior sales director shared in U.S. Dining Report 2025.

The report shared some disheartening facts along with some encouraging ideas:

  • More than half of U.S. diners say they have altered their dining preferences with a view to saving money.

  • Of these, 60% say they are choosing cheaper restaurants, while 53% say they look to use discounts or coupons to cut costs.

  • Most U.S. diners agree that discounts in one form or another can incentivize them to visit restaurants more often.
    Buy One, Get One offers can be especially attractive.

  • Three in 10 Americans dine out at least once a week.

  • 38% dine out at least once a month but less often than once a week.

  • One in five dine out less often than once a month (20%).

  • Less than a tenth say they never eat out.

“Eight in 10 American diners feel restaurant prices have risen in the past 12 months,” according to the report.

That matches some real-world behavior changes McDonald’s has seen.

“In the U.S., we continue to see a bifurcated consumer base with QSR traffic from lower income consumers declining nearly double digits in the third quarter, a trend that’s persisted for nearly 2 years. In contrast, QSR traffic growth among higher income consumers remained strong, increasing nearly double digits in the quarter,” McDonald’s CEO Christopher Kempczinski shared during McDonald’s third-quarter earnings call.

More Restaurants 

The fast-food giant sees financial pressure in its home market and around the world.

“We continue to remain cautious about the health of the consumer in the U.S. and our top international markets and believe the pressures will continue well into 2026,” he added.

While Kempczinski has talked about the chain’s difficulties, its results are still strong.

  • Global comparable sales increased 3.6%, with broad-based growth across all segments.

  • Global Systemwide sales were over $36 billion for the quarter, an increase over prior year of 8%.

  • Systemwide sales to loyalty members across 60 loyalty markets were approximately $34 billion for the trailing 12-month period and over $9 billion for the quarter.

  • Global comparable sales increased 3.6%.
    U.S. increased 2.4%. International Operated Markets increased 4.3%. International Developmental Licensed Markets increased 4.7%. Source: McDonald’s Investor Relations

Source link

Hot this week

Topics

Related Articles

Popular Categories