Wednesday, January 14, 2026

Nestlé CEO apologises over instant formula recall

Nestle ‍CEO Philipp Navratil . Photo: William Gammute/Nestle/Handout via Reuters

Nestle ‍CEO Philipp Navratil . Photo: William Gammute/Nestle/Handout via Reuters

Nestlé CEO Philipp Navratil ​has apologised to ‌the ​Swiss company’s customers over the recall in dozens of countries of ​some batches ⁠of infant nutrition products.

“Before I explain ​the ⁠situation in more detail, I first want to ‌apologize sincerely ‌for the worry ‍and disruption this may have ‍caused parents, caregivers and our customers,” Mr. Navratil said in a video published ⁠by the company.

Mr. Navratil said ​all recalls ⁠have now been announced.

Nestlé has recalled batches of its ​key infant nutrition products, including SMA, BEBA and NAN infant and follow-on formulas in dozens of countries across Europe, Africa, the Americas and Asia due to potential contamination with a toxin that could cause nausea and vomiting. At least 37 countries, including most European states, as well ​as Australia, Brazil, China, Mexico and South Africa have issued ⁠health warnings over the infant formulas possibly being contaminated.

Nestlé confirmed that it does not import or sell any of their recently globally recalled products in India, as they manufacture everything locally, ANI had reported.

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