New AI-powered smart robots deployed at Mackay Memorial Hospital



New smart robots supporting logistics, safety, and patient experience have been unveiled at MacKay Memorial Hospital in Taiwan.

The 1,200-bed private Christian hospital in Taipei has collaborated with cloud and AI technology provider Ubitus to develop three robots powered by NVIDIA technology:

  • An NVIDIA ACE virtual assistant-powered robot that provides hospital registration assistance, companionship, and navigation to patients.

  • A humanoid robot that autonomously transports specimens and handles materials with dual arms.

  • A four-legged robot that performs environmental monitoring, including gas detection, thermal sensing, and water leakage detection.

These robots run on NVIDIA Blackwell GPUs, as well as Meta’s Llama 4 large language models and the NVIDIA Riva, which enables natural, multilingual interactions. 

WHY IT MATTERS

While MacKay Memorial did not say much, CEO Dr Chia-Shiang Lin was quoted as saying in a press release that these robot deployments “not only enhance patient service quality but also optimise internal workflows and safety management.”

In a statement, Ubitus shared that they plan to expand the smart robot deployment across the hospital’s emergency, inpatient, rehabilitation, and long-term care settings. 

THE LARGER TREND

Fellow Taiwanese hospital, Taichung Veterans General Hospital (TCVGH), was recently reported to have tried out a collaborative smart nursing robot powered by a large language model. TCVGH worked with Foxconn to develop the robot named Nurabot to accompany nurses. The robot can help reduce nurses’ workload – particularly in delivering medication, transporting specimens, and patrolling wards – by up to 30%.

Outside Taiwan, Changi General Hospital in Singapore also trialled a trio of autonomous robots in its emergency department in 2023. The robots were designed to support wayfinding and deliver blankets and medications.



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