Monday, November 17, 2025

Tag: customer retention

Is customer loyalty dead or are you just a bad negotiator? How Kevin O’Leary gets a better deal when his bills creep up

If your internet bill suddenly jumps $12, your airline miles stop going as far, or your...

How to Keep Small Business Insurance Customers From Jumping Ship

Are property/casualty insurers facing a potential retention problem with small...

‘A lot better to keep the customer around’

Spotify's (SPOT) dismal quarterly earnings report has raised questions over whether the company...