Tag: Customer service
Ready or not, enterprises are betting on AI
This has been a big week for AI companies signing...
NICE Ltd. Taps Microsoft Veteran Jeff Comstock as President of CX Product & Technology
NICE Ltd. (NASDAQ:NICE) is one of the most undervalued technology stocks to buy according to analysts....
Alphabet, Apple, Amazon, Microsoft and Samsung Drive Growth Through R&D, Product Launches and Partnerships
Dublin, Sept. 30, 2025 (GLOBE NEWSWIRE) -- The "Smart Virtual...
AI shakes up the call center industry, but some tasks are still better left to the humans
NEW YORK (AP) — Armen Kirakosian remembers the frustrations of his first job...
AI for Customer Service Company Evaluation Report 2025
The "AI for Customer Service...
How to Keep Small Business Insurance Customers From Jumping Ship
Are property/casualty insurers facing a potential retention problem with small...