Progressive pros
- Is the largest commercial auto insurance company by market share
- Offers many discounts to commercial customers
- Sells commercial auto insurance in all 50 states
Travelers pros
- Has the strongest possible financial stability rating from AM Best
- Offers a range of endorsements for customizable coverage
- Allows customers to file commercial auto insurance claims online
How Progressive’s market share compares with Travelers’
Progressive and Travelers are the two largest commercial auto insurance companies by market share. However, there’s a sizable gap between No. 1 and No. 2. As of March 2025, Progressive has just under 15% of the market; Travelers has 5.4%.
How Progressive’s direct premiums written compares with Travelers
Progressive has $10.8 billion in direct commercial auto insurance premiums written as of March 2025, according to the National Association of Insurance Commissioners (NAIC), the standard-setting and regulatory support organization overseen by the country’s top insurance regulators. Travelers has about $3.9 billion in direct premiums written, according to the NAIC.
How Progressive’s NAIC complaint data compares with Travelers’
When evaluating commercial car insurance companies, it’s a good idea to check the NAIC complaint index. The complaint index tracks the number of complaints an insurer receives compared to its market share.
An index of 1.0 means the company receives the expected number of complaints for its size. A score above 1.0 means it receives more complaints than expected, and a score below 1.0 means fewer complaints.
In 2024, Progressive’s NAIC complaint index was 0.87, and Travelers’ complaint index was 0.29. Both companies received fewer complaints than expected for their size, but Travelers has a lower complaint volume.
How Progressive’s AM Best rating compares with Travelers’
One of the most important considerations when choosing a commercial auto insurance company is financial stability. Before you pick an insurer, it’s a good idea to check its rating from AM Best, a credit rating agency that grades insurance companies based on their ability to meet financial obligations and pay claims.
Progressive’s AM Best rating as of April 2025 was A+. Travelers rating as of August 2024 – its most recent rating – was A++. While both scores are considered superior, Travelers’ A++ grade is the highest score possible from AM Best.
How Progressive’s rates compare with Travelers’ rates
The average Progressive commercial auto customer spends between $257 and $270 per month on commercial auto insurance, according to the company’s website. Travelers doesn’t publish average rates for commercial policies on its website.
To compare rates from these two insurers, you’ll need to get personalized quotes.
But, remember, commercial car insurance premiums depend on many factors, including your location, coverage options, vehicle types, driving history and industry.
To give you an idea of how much your insurance might cost, Insureon, a small-business insurance agency, says the average cost for a commercial auto policy is $147 per month, or $1,762 annually.
Can I buy a Progressive policy online?
Progressive offers instant online quotes for commercial auto insurance. Depending on your business, you might also be able to purchase a Progressive commercial auto policy online. If you’re unable to buy coverage through the website, you can call (888) 806-9598 or contact an independent agent to get started.
Can I buy a Travelers policy online?
To get a quote from Travelers, or purchase a policy, you must call customer service at (800) 842-5075 or visit the company’s website to find an agent. Keep in mind that Travelers only sells commercial auto insurance in 41 states. Policies are not available in Alaska, California, Hawaii, Kansas, Massachusetts, North Carolina, Texas, Virginia or Washington.
Types of coverage Progressive offers
There are five areas that most Progressive commercial auto insurance policies cover:
- Liability: Pays up to $1 million for injuries to others as well as damage to other cars or property when your driver is at fault for the accident.
- Collision: Pays to repair or replace your vehicle if you hit another vehicle or object.
- Comprehensive: Pays to repair or replace the vehicle if it is damaged by something other than collision, such as vandalism, fire or storm damage.
- Uninsured/underinsured motorist (UM/UIM): Pays for damage and injuries when another party hits you but doesn’t have any or enough liability insurance to cover the loss.
- Medical payments: Pays for medical bills incurred by your driver or passengers regardless of fault in the accident.
You can also ask about add-on policies, like towing insurance, roadside assistance, gap insurance or rental car coverage. You can speak to an agent to find out what endorsements are available in your state.
Types of coverage Travelers offers
Travelers has a full line of commercial auto insurance coverage and endorsements. The coverage options include:
- Liability: This pays for injuries to others as well as damage to other cars or property when your driver is at fault for the accident.
- Collision: This pays to repair or replace your vehicle if it strikes another object, overturns, rolls or is in a collision with another vehicle where your driver is at fault for the accident.
- Comprehensive: This pays to repair or replace the vehicle if it is damaged by something other than collision, such as vandalism, fire or storm damage.
- Medical payments: This pays for medical bills incurred by your driver or passengers regardless of fault.
- Uninsured/underinsured motorist (UM/UIM): This pays for damage and injuries when another party hits you but doesn’t have any or enough liability insurance to cover the loss.
- Rental car coverage: This provides an allowance to rent another vehicle while yours is in a repair facility.
- Roadside assistance: This provides 24/7 emergency services such as a tow, battery jump or tire change.
- Employee hired auto coverage: This provides coverage to employees who rent vehicles in their own name while on company business.
- Blanket additional insured coverage: This eliminates the need to name each contracted driver or company as an additional insured.
Types of commercial vehicles Progressive covers
Progressive covers a wide range of commercial vehicles, including:
- Passenger vehicles
- Vans
- Light trucks
- SUVs
- Dump trucks
- Tractor trailers
- Pickup truck utility trailers
- Dump body trailers
Types of commercial vehicles Travelers covers
Travelers’ commercial auto insurance policies cover the following vehicles:
- Passenger vehicles
- Vans
- Light trucks
- Heavy and extra-heavy-duty trucks
- Truck trailers
- Vehicle fleets
- Specialty vehicles
Who should get a Progressive policy?
Progressive can be a great option for small business owners who want to take advantage of discounts. It offers extra savings for paying in full, enrolling in the Smart Haul Program – a usage-based driving program for for-hire truckers – being in business for at least three years, having continuous insurance coverage and several other discounts.
Progressive sells commercial car insurance in all 50 states, so it’s an option for small business owners across the country. You can get an instant rate quote online, and, depending on your business, you can also purchase the policy online.
Progressive, however, doesn’t advertise any endorsements on its website. To find out what add-on coverages might be available, you’ll need to speak to an agent.
Who should get a Travelers policy?
Travelers stands out for its impressive coverage options. Besides standard commercial auto insurance policies, Travelers has a variety of optional add-ons, like auto lease gap coverage and blanket additional insured protection, which makes it a good option for small business owners who want to tailor a policy based on their needs.
Travelers also has superior financial strength and far fewer complaints than expected for its size. If you’re looking for a commercial car insurance company with the best third-party ratings, Travelers is a good choice.
However, the company only offers commercial auto insurance in 41 states, so some business owners aren’t eligible for coverage. Additionally, Travelers doesn’t offer online quotes or policy sales, so it’s not a great choice if you’re looking to do your insurance business online.
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