Zurich UK trims COR again and profits rise further in 2025

Zurich UK achieved a combined operating ratio of sub 90% for property and casualty business with profits rising 21% in 2025 while premiums stayed stable.
The COR improved year-on-year from 91.7% to 89.6%, building on the momentum of having been cut from 93.8% in 2023.
The division’s business operating profit soared up from the 2024 result to reach £500m.
However, GWP was essentially flat at £3.895bn, having been £3.879bn in 2024.
According to the insurer, it had GWP growth across its “target segments whilst maintaining underwriting discipline”.
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During the year Zurich revealed it had invested in over 1,300 hours of relationship training for 155
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