Amazon, Uber, DoorDash, and Walmart are taking the delivery wars to the skies

Forget raining cats and dogs: In America’s increasingly crowded skies, it may soon be packages and takeout food falling from above.  For one Texas woman, the future has already arrived, though perhaps not exactly as Amazon intended. Lindsey Austen was expecting an Amazon delivery by drone Monday when she heard it approaching her home in…


Amazon, Uber, DoorDash, and Walmart are taking the delivery wars to the skies

Forget raining cats and dogs: In America’s increasingly crowded skies, it may soon be packages and takeout food falling from above. 

For one Texas woman, the future has already arrived, though perhaps not exactly as Amazon intended. Lindsey Austen was expecting an Amazon delivery by drone Monday when she heard it approaching her home in Richmond, Texas, and ran outside to record the delivery. Instead, she watched as the package dropped straight into her backyard pool. 

“When it went into the pool, I was shocked,” Austen told Storyful. “I don’t think I’ll be wanting drone deliveries anymore.”

The mishap comes at an awkwardly fitting moment for an industry that has spent years promising packages, takeout, and everyday essentials would eventually descend from the sky. After more than a decade of experiments, regulatory hurdles and technical setbacks, some of America’s biggest delivery companies are now making much bigger bets that drones are finally ready for prime time.

Amazon said Wednesday its Prime Air service will expand to nearly 500 U.S. cities and towns by the end of 2026, a sixfold increase from its current footprint. The company currently operates drone delivery from 11 locations and plans to add markets including Chicago, Atlanta, Cleveland, and Syracuse, N.Y.. The company says its drones can deliver millions of eligible products weighing up to five pounds in as little as 30 minutes.

The expansion is the latest attempt to make good on a vision Jeff Bezos laid out more than a decade ago. The Amazon founder unveiled the company’s delivery drones on 60 Minutes in 2013 and predicted drone deliveries could arrive within four to five years. Instead, the program faced regulatory hurdles, technical setbacks, and noise complaints from residents. 

Amazon has delivered hundreds of thousands of packages by drone this year, Prime Air Vice President David Carbon said Wednesday. That remains a sliver of the nearly 20 million packages Amazon delivers each day in the U.S., according to market research firm ShipMatrix, as Fortune reported Wednesday.

But now, Amazon isn’t flying alone.

The drone delivery race takes off

DoorDash recently launched DoorDash Air after receiving a Federal Aviation Administration certification allowing it to operate its own commercial drone delivery service rather than relying solely on outside partners.

The company isn’t positioning drones as a replacement for the people delivering most of its orders. DoorDash told Fortune that Dashers still handle the vast majority of its millions of daily deliveries, including large orders and trips that require navigating apartment buildings. Drones instead join a network that also includes DoorDash’s Dot delivery robot and other autonomous delivery partners.

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