Zscaler CEO delivers a sharp take on AI agents

Most cybersecurity CEOs, if not every other, are talking about Artificial Intelligence (AI) agents right now. And we are seeing most of them often use the same vague language about “securing the future of work.” Well, Jay Chaudhry looks like heโ€™s different. Speaking on CNBC’s “The Exchange” on June 9, the Zscaler (ZS) founder, chairman,…


Zscaler CEO delivers a sharp take on AI agents

Most cybersecurity CEOs, if not every other, are talking about Artificial Intelligence (AI) agents right now. And we are seeing most of them often use the same vague language about “securing the future of work.” Well, Jay Chaudhry looks like heโ€™s different.

Speaking on CNBC’s “The Exchange” on June 9, the Zscaler (ZS) founder, chairman, and CEO delivered a blunt assessment of where AI security is headed, and why the entire architecture of cybersecurity needs to change to handle it.

A user is the weakest link. Tomorrow, agents will be the weakest link.

Chaudhry continued to say that “agents run at machine speed. The numbers grow big time. They need no break, no sleep.”

ZS is down 43.28% year-to-date and 57.68% over the past year, according to Yahoo Finance. Thatโ€™s a brutal stretch for a stock that has fallen alongside broader software multiple compression.

Chaudhry’s comments are a reminder of why Zscaler’s underlying architecture matters regardless of where the stock price sits.

Also Read: Zscaler Inc. Latest News

Why Zscaler CEO says zero trust is the only model that works for AI agents

The core of Chaudhry’s argument is that traditional security of firewalls and VPNs was built on a 30-year-old premise: keep the bad guys out, let the good guys in.

“Who is in? Who is out? Everyone is everywhere. And agents will be running from various locations,” Chaudhry said.

Zscaler’s zero trust model flips that premise entirely. Nobody is trusted by default. Not users, not agents. Everything routes through Zscaler’s exchange, which validates identity and connects each request only to the specific application it needs.

More AI:

“We have over 50 million users from over 45% of Fortune 500 companies who use it today,” Chaudhry said. “We’re simply extending that architecture to include agents.”

The specific technical challenge he described is secure agent-to-agent and agent-to-application communication.

“The best approach to have secure communication among agents or agents through applications is to have an exchange technology that we pioneered,” Chaudhry added.

“This group of agents can only access this group of applications. That’s a big deal. We got lots and lots of customers waiting for this technology so they can start rolling out their agent solutions.”

Zscaler operates infrastructure across 160+ locations globally.Bloomberg via Getty Images
Zscaler operates infrastructure across 160+ locations globally.Bloomberg via Getty Images

How the chip crunch is, and isn’t affecting Zscaler

Asked directly about rising memory and processing costs, Chaudhry gave a refreshingly proportionate answer.

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